{"id":7745,"date":"2022-06-27T17:37:29","date_gmt":"2022-06-27T15:37:29","guid":{"rendered":"https:\/\/www.efaflex.cn\/?page_id=7745"},"modified":"2024-10-01T16:41:05","modified_gmt":"2024-10-01T14:41:05","slug":"support","status":"publish","type":"page","link":"https:\/\/www.efaflex.cn\/en\/service\/service-international\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\r\n\r\n<div id=\"breadcrump-block_2232ab497694f8a73d1226ada0d82809\" class=\"inner\">\r\n        <nav class=\"breadcrumb\"><a href=\"https:\/\/www.efaflex.cn\/en\/\">Homepage<\/a> \/ <span class=\"current-page\">Page<\/span><\/nav>    <\/div>\n\n\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n\r\n<div id=\"textmodul-3-spalten-block_6d7e7aa7af9b7da7a4632a6292d781b6\" class=\"textmodul-3-spalten\">\r\n    <div class=\"inner\">\r\n        <div class=\"custom-flex-box\">\r\n                            <h2 class=\"flex-box-thirty break headline-two false\">Support.<\/h2>\r\n                        <div class=\"flex-box-thirty\"><p>We support you throughout the process wherever and whenever you need us. We will find the optimal solution for you \u2013 in every situation.<\/p>\n<p>Premium products require a premium service \u2013 whether it\u2019s in Bavaria, elsewhere in Germany, in Europe, or worldwide.<\/p>\n<\/div>\r\n            <div class=\"flex-box-thirty\"><\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\r\n<div id=\"bild-text-modul-links-rechts-block_f4b736f30784cbf4fdc35cfc5a41cb84\" class=\"bild-text-modul-container\">\r\n    <div class=\"inner\">\r\n                                                                                        <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/Digitales_Tor_Tablet_A3-1.jpg 923w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/Digitales_Tor_Tablet_A3-1-300x181.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/Digitales_Tor_Tablet_A3-1-768x463.jpg 768w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Accessibility \/ Hotline.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Our highly qualified service technicians are available to respond to your enquiry at a variety of locations worldwide. With our comprehensive service network, a direct contact person will usually be available in your vicinity who can give you competent advice on all service matters.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Accessibility International Hotline Service.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>You are also welcome to contact us directly. We will respond to your concerns and coordinate the further process with you and our international service touch points. In addition to the contact options on our homepage, you can also reach us via our EFA-SmartConnect\u00ae or with the data on the type plate, depending on the configuration of the door system.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1846\" height=\"1112\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex.jpg 1846w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-768x463.jpg 768w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-1024x617.jpg 1024w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-1536x925.jpg 1536w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-1060x640.jpg 1060w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2024\/10\/hotline-telefon-support-service-efaflex-1058x637.jpg 1058w\" sizes=\"auto, (max-width: 1846px) 100vw, 1846px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/smart-connect-service-international-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/smart-connect-service-international-efaflex.jpg 923w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/smart-connect-service-international-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/smart-connect-service-international-efaflex-768x463.jpg 768w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Smart Connect.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>EFA-SmartConnect\u00ae is the IoT solution from EFAFLEX for the secure, intelligent networking and management of your doors. With our free app, you have a flawless overview of the current status of your doors in real time.<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Conversion &amp; advice.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>Whether it is maintenance, door approach protection, damage surveys or conversions \u2013 our experienced service team will be happy to advise you on all matters relating to your door.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"923\" height=\"556\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/umbauten-beratung-service-international-efaflex.jpg 923w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/umbauten-beratung-service-international-efaflex-300x181.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/umbauten-beratung-service-international-efaflex-768x463.jpg 768w\" sizes=\"auto, (max-width: 923px) 100vw, 923px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n                                                                                    <div id=\"\" class=\"bild-text-modul-links bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1844\" height=\"1112\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1.jpg 1844w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-300x181.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-1024x618.jpg 1024w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-768x463.jpg 768w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-1536x926.jpg 1536w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-1060x640.jpg 1060w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/08\/best-practice-service-international-support-efaflex-1-1058x637.jpg 1058w\" sizes=\"auto, (max-width: 1844px) 100vw, 1844px\" \/>                                                                                                                                                                        <\/div>\r\n\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                          <h2 class=\"headline-two\">Best Practice.<\/h2>                                                                   \r\n\r\n                                                                <p class=\"normal-font\"><p>Our international EFAFLEX service network consists of highly trained employees who acquire and deepen their extensive specialist knowledge through regular training. Our knowledge ensures you have a reliable, functioning door!<\/p>\n<\/p>\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                                                                                                                                              <\/div>\r\n                                                        <\/div>\r\n                                                                                                                                                <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n\r\n                                    \r\n            \r\n\r\n                    \r\n                                    \r\n                            <div id=\"\" class=\"bild-text-modul-rechts bild-text-modul\">\r\n                                <div class=\"custom-flex-box\">\r\n                                    <div class=\"flex-box-fourty text-container\">\r\n                                        <div class=\"text-container-flex\">\r\n                                            <div class=\"text-inner\">\r\n\r\n                                                                                                                                                            <div class=\"text-left-border\">\r\n                                                            <div class=\"text-cut\">\r\n                                                                \r\n\r\n                                                                                                                                    <h2 class=\"headline-two\">Door documentation.<\/h2>                                                                \r\n\r\n                                                                <p class=\"normal-font full-text\"><p>If you no longer have the documentation supplied with your door such as the instructions manual or maintenance documents, or if you also require the service documentation in another language, simply contact us. We will be happy to help you.<\/p>\n<\/p>\r\n\r\n                                                            <\/div>\r\n                                                            <div class=\"button-box\">\r\n                                                                                                                                \r\n                                                                                                                                                                                                                                                                <\/div>\r\n                                                        <\/div>\r\n                                                                                                    \r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                    <div class=\"flex-box-sixty bild-container\">\r\n                                                                                                                                                                                                                                                                                        <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex.jpg 1920w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-300x200.jpg 300w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1024x683.jpg 1024w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-768x512.jpg 768w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-1536x1024.jpg 1536w, https:\/\/www.efaflex.cn\/wp-content\/uploads\/sites\/8\/2022\/07\/unterlagen-zum-tor-service-international-support-efaflex-382x254.jpg 382w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>                                                                                                                                                                        <\/div>\r\n                                <\/div>\r\n                            <\/div>\r\n                                    \r\n            \r\n\r\n        \r\n\r\n\r\n        <\/div>\r\n<\/div>\r\n\r\n<style>\r\n    .bild-text-modul {\r\n        scroll-margin-top: 143px;\r\n    }\r\n<\/style>\n\n\n<div style=\"height:200px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":7698,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7745","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/pages\/7745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/comments?post=7745"}],"version-history":[{"count":9,"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/pages\/7745\/revisions"}],"predecessor-version":[{"id":21175,"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/pages\/7745\/revisions\/21175"}],"up":[{"embeddable":true,"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/pages\/7698"}],"wp:attachment":[{"href":"https:\/\/www.efaflex.cn\/en\/wp-json\/wp\/v2\/media?parent=7745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}